Rochester, NY venue guide
Check the West Herr Auditorium Theatre at West Herr Performing Arts Center bag policy with an official source, then plan your entrances, parking, and dining in Rochester, NY. Confirm event-specific entry rules before you go.
Bag policy
Large bags and backpacks are not permitted. All bags and personal items are subject to inspection; medically necessary items and diaper bags are allowed after screening.
Entrances
Front entrances are on East Main Street; an accessible entrance and drop-off loop are on College Avenue at the rear. All guests are subject to metal detector screening. Re-entry depends on the show. Arrive on time; many performances hold late seating at the start.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Large bags and backpacks are not permitted. All bags and personal items are subject to inspection; medically necessary items and diaper bags are allowed after screening.
Verified Oct 2, 2026RBTL Directions & Parking / Safety & Security
Orchestra-level wheelchair and transfer seating is available; reserve via Ticketmaster accessible filters, the box office, phone, or email. Accessible entry and parking are off College Avenue. Assistive options include Auracast and FM listening devices, audio description, ASL on select nights, and open captioning on select matinees. An elevator reaches the second-floor lobby, but Loge and Balcony seats still require some stairs.
Verified Oct 2, 2026RBTL Accessibility / Services
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
885 East Main Street, Rochester, NY, 14605
RBTL directions pages emphasize driving, parking, and drop-off and do not list bus routes. Rochester RTS buses serve the East Main Street corridor near the theater; check current RTS schedules for stops closest to 885 East Main Street.
Verified Oct 2, 2026RBTL Directions & Parking
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concession and bar areas are on all levels during most events, with alcoholic and non-alcoholic drinks plus desserts, candy, and snacks; cash and cards accepted. Outside food and beverages are not allowed except one sealed water bottle per person.
Verified Oct 2, 2026RBTL Accessibility / Services / Safety & Security
Accessible restrooms are on the main level. A private family/all-gender accessible restroom with handrails and a changing station is in the second-floor lobby.
Verified Oct 2, 2026RBTL Accessibility / Services
Official venue guest pages do not publish a standing merchandise policy; show or touring merchandise availability depends on the production. A winter coat check operates in the second-floor mezzanine lounge.
Verified Oct 2, 2026RBTL Accessibility / Services
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, Musical Instrument Museum, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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