Quebec City, PQ venue guide
Plan your visit to Videotron Centre in Quebec City, PQ with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
All bags are inspected. Only personal handbags and bags with baby items are allowed; bags larger than 14" x 12" x 6" and backpacks or items larger than a briefcase are prohibited. Guests who refuse screening are denied entry without a refund.
Entrances
Tickets are mobile-only via Ticketmaster (screenshots and printouts are not accepted). Re-entry is not allowed once a guest leaves. Guests with reduced mobility and companions may use Door 9 near the west entrance and P1 accessible parking; metal-detector or brief searches may be used for some events.
Upcoming events
See listings below
Freshness
Event listings cached for 30 minutes
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
All bags are inspected. Only personal handbags and bags with baby items are allowed; bags larger than 14" x 12" x 6" and backpacks or items larger than a briefcase are prohibited. Guests who refuse screening are denied entry without a refund.
Verified Oct 2, 2026Videotron Centre FAQ / Reduced Mobility
Wheelchair and companion seating is in A-suffix sections (rows WC/ATT), with elevators and ramps throughout. Door 9 on the west side is reserved for reduced-mobility guests; adapted restrooms and wheelchair-height concession counters are provided. Wheelchairs may be borrowed free with ID (limited, not reservable). STAC paratransit drops at Door 9; RTC Metrobus 801 and 802 and event shuttles are wheelchair-accessible.
Verified Oct 2, 2026Videotron Centre Reduced Mobility
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
Quebec City, PQ
RTC event shuttles 405 (downtown), 410 (Lebourgneuf), 430 (Charlesbourg), and 450 (Beauport) run for selected shows and Remparts games, typically arriving about 45 minutes before shows or 30 minutes before face-off. Metrobus lines 801 and 802 also serve the arena. A taxi stand is east of the building by the Colisee (P4). Schedules are on rtcquebec.ca.
Verified Oct 2, 2026Videotron Centre Plan Your Visit
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concessions and bars on the main and upper levels offer varied food and drink; outside food and beverages are prohibited (allergy exceptions may be arranged). The arena is cashless (Visa, Mastercard, Amex, or debit). Water fountains are posted on concourses and near restrooms; Club Bud opens with event doors.
Verified Oct 2, 2026Videotron Centre Plan Your Visit / Rules / FAQ
Each restroom area includes a wheelchair-accessible toilet and accessible urinal with grab bars, plus additional grab-bar stalls. Family restrooms have baby changing stations. Water fountains are located near restrooms on box levels and behind several main and upper concourse sections.
Verified Oct 2, 2026Videotron Centre Reduced Mobility / FAQ
The official Remparts store is on the main concourse (level 3) and is generally open during Remparts games unless otherwise noted. A gift shop is referenced in the lobby area; event-night artist merchandise availability depends on the promoter.
Verified Oct 2, 2026Videotron Centre FAQ / Reduced Mobility
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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