Chicago, IL venue guide
Plan your visit to United Center in Chicago, IL with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Guests may bring a small purse or personal bag up to 10 by 6 by 2 inches. Backpacks and other bags are prohibited, with an exception for required medical equipment, and medical bags over that size must be at least two-thirds filled with supplies. Binbox lockers in the Uber Zone at Madison Street and Wood Street are the only approved bag storage, inside or outside the building.
Entrances
Gates generally open 90 minutes before events and games, and family-show times can differ, so the event page is the source for a specific opening. Guests walk through metal detectors at every gate. Named public entries in the FAQ include gates 2, 3, 6, and 7, plus a dedicated American Express entrance once general doors open.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Guests may bring a small purse or personal bag up to 10 by 6 by 2 inches. Backpacks and other bags are prohibited, with an exception for required medical equipment, and medical bags over that size must be at least two-thirds filled with supplies. Binbox lockers in the Uber Zone at Madison Street and Wood Street are the only approved bag storage, inside or outside the building.
Verified Oct 4, 2026United Center official site
Verified Oct 4, 2026United Center official site
Accessible parking is in Lot C, elevators are next to gates 3 and 7, and wheelchair escorts are available from any staff member or Guest Relations booth. Assistive-listening devices are loaned at gates 2 and 6 with a photo ID. The arena is sensory-inclusive, with sensory bags and a sensory room at Gate 2 1/2, and only service animals or service animals in training are allowed.
Verified Oct 4, 2026United Center official site
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
1901 W Madison, Chicago, IL, 60612
The arena says several CTA bus and L stops are within walking distance. Its directions page names the Green Line Damen station and buses 9 Ashland, 20 Madison, 50 Damen, and 126 Jackson. CTA's sports guide also lists the Blue Line Illinois Medical District station, Green and Pink Line service at Ashland/Lake, and the 19 United Center Express.
Verified Oct 4, 2026United Center official site
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
The arena is fully cashless for food, beverages, and merchandise and accepts cards and mobile wallets. Outside food and drinks are not permitted. Levy Restaurants runs the stands, and the FAQ says gluten-free, kosher, vegetarian, and vegan items are available.
Verified Oct 4, 2026United Center official site
Restrooms are on all levels. Family restrooms are on the 100 level in the first-aid room across from sections 115 and 116, and on the 300 level at the top of sections 303 and 304. A private nursing room near sections 112 and 113 is opened through Guest Relations at gate 6.
Verified Oct 4, 2026United Center official site
The Bulls Market and Blackhawks Store is on the 100 level across from section 117 and is generally open only for those teams' games, with satellite stands elsewhere in the arena. The Madhouse Team Store in the public atrium is open during daily atrium hours. Merchandise sales are cashless.
Verified Oct 4, 2026United Center official site
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only • Operator: United Center
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Customers only
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Customers only • Operator: United Center
