Chicago venue guide
Plan your visit to United Center in Chicago with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Small purses or personal bags up to 10 x 6 x 2 inches are allowed; backpacks and other larger bags are not, with exceptions for required medical equipment. Binbox lockers in the Uber Zone near Madison and Wood Streets are the only approved bag-storage option.
Entrances
Gates generally open 90 minutes before Bulls and Blackhawks games; concert and family-show times vary by event page. Wheelchair-accessible main entries include Gates 2 and 3 (north), Gates 6 and 7 (south), and VIP Gates 4 and 8. An American Express Card Member entrance is available for designated events.
Upcoming events
See listings below
Freshness
Event listings cached for 30 minutes
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Small purses or personal bags up to 10 x 6 x 2 inches are allowed; backpacks and other larger bags are not, with exceptions for required medical equipment. Binbox lockers in the Uber Zone near Madison and Wood Streets are the only approved bag-storage option.
Verified Oct 2, 2026United Center FAQ / Accessibility Guide
The arena is sensory-inclusive certified, with a sensory room near Gate 2 1/2 and sensory bags at Guest Relations. Elevators are at Gates 3 and 7; every restroom is wheelchair accessible, with companion restrooms at First Aid areas. Assistive listening devices and advance ASL interpreters are available; wheelchair escorts are offered through Guest Relations.
Verified Oct 2, 2026United Center Accessibility And Sensory Inclusive Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
Chicago
CTA Green Line Damen is about two blocks north/west of the arena; Ashland/Lake (Green/Pink) and Illinois Medical District (Blue) are also nearby. Buses #9 Ashland, #20 Madison, #50 Damen, and #126 Jackson serve the area; post-event #19 United Center Express runs toward Union Station, downtown, and Michigan Avenue.
Verified Oct 2, 2026United Center Directions & Parking
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Dozens of concession stands are wheelchair accessible; mobile ordering from seats is offered. The arena is fully cashless for food and beverage (cards and mobile wallets). Outside food and beverage are not permitted.
Verified Oct 2, 2026United Center FAQ / Accessibility Guide
Restrooms are located throughout the concourses; every restroom is wheelchair accessible. Companion restrooms are available via First Aid on the 100 level across from sections 115/116 and on the 300 level near sections 303/304.
Verified Oct 2, 2026United Center Accessibility And Sensory Inclusive Guide
The Bulls Market/Blackhawks Store on the 100 level across from Section 117 sells team merchandise on game nights, with satellite stands around the arena. The Madhouse Team Store in the public atrium is open during atrium hours. Merchandise purchases are cashless.
Verified Oct 2, 2026United Center Frequently Asked Questions
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
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Build 9a1e221
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lot
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