New York venue guide
Plan your visit to UBS Arena in New York with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Bags up to 12 by 12 by 6 inches are allowed and are screened by x-ray or visual check depending on size. Backpacks of any size are prohibited. Medical and baby bags are allowed after screening. Bag check is available in the Acrisure Great Hall / Great Hall on the north side before entry.
Entrances
Guests may use any entrance; a dedicated accessible lane is at the far right doors of the Main Entrance, with additional BMW Premium East, DIME Premium West, and AMEX entrances listed on the accessibility guide. The arena maintains a no re-entry policy. The official site does not publish a standing door-open time for all events, so guests should check the event page; parking opens two hours before doors.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags up to 12 by 12 by 6 inches are allowed and are screened by x-ray or visual check depending on size. Backpacks of any size are prohibited. Medical and baby bags are allowed after screening. Bag check is available in the Acrisure Great Hall / Great Hall on the north side before entry.
Verified Oct 4, 2026UBS Arena Accessibility Guide / FAQs / Know Before You Go
Accessible seating is sold on Ticketmaster, with wheelchair sections listed on the accessibility guide and one companion seat allowed with each wheelchair purchase. Escorts and wheelchairs are available at each entrance. Guest Services kiosks are near Sections 106 and 212, sensory rooms are at 106, 212, and the suite level, and ADA help is at ada@ubsarena.com or 516-460-8598.
Verified Oct 4, 2026UBS Arena Accessibility A-Z Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
New York
Elmont-UBS Arena is a full-time LIRR station; the arena cites roughly 30-minute service from Grand Central Madison and Penn Station. Event shuttles run between the station and the Shuttle/Bus Loop on the northwest corner of the arena, about a five-minute trip. MTA and NICE buses also stop on campus, and ADA-accessible shuttles serve the station.
Verified Oct 4, 2026UBS Arena Know Before You Go / Accessibility Guide
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Outside food and beverage are prohibited except for arranged medical or special dietary needs with 48 hours' notice to Guest Services. Concessions include market-style outlets with vegetarian, gluten-free, and kosher options. Belmont Hall is a sports bar next to the box office that opens when parking opens and does not require an arena ticket. The venue is cashless, with reverse ATMs across from Sections 108 and 210.
Verified Oct 4, 2026UBS Arena Know Before You Go / Bag Policy
Accessible and single-stall restrooms are listed near Sections 101, 106, 107, 108, DIME Club, 117, PitchBook Suite Level, 201B, 210, 212, and 214. Changing tables are in every restroom, and an adult-sized changing table is in Family Services at Section 106. Family Lounges are outside Sections 106 and 212.
Verified Oct 4, 2026UBS Arena Accessibility Guide / FAQs
Merchandise is sold throughout the main and upper concourses. The Isles Lab Team Store and concourse stands are wheelchair accessible.
Verified Oct 4, 2026UBS Arena FAQs / Accessibility Guide
Upcoming events
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lot
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