Verona, NY venue guide
Check the The Showroom at Turning Stone Resort Casino bag policy with an official source, then plan your entrances, parking, and dining in Verona, NY. Confirm event-specific entry rules before you go.
Bag policy
Large bags such as backpacks and duffel bags are prohibited, and handbags larger than 12" x 14" are not allowed. Outside food and beverages are prohibited; only items purchased inside the entertainment venue are permitted.
Entrances
Doors for Showroom performances open one hour before showtime. Guests enter via resort pathways to The Showroom (follow signs from the north parking center or Tower lobby); Ticketmaster SafeTix mobile tickets are used at readers, and screenshots or print-at-home tickets are not accepted. Children are generally allowed unless a show is marked 18+.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Large bags such as backpacks and duffel bags are prohibited, and handbags larger than 12" x 14" are not allowed. Outside food and beverages are prohibited; only items purchased inside the entertainment venue are permitted.
Verified Oct 3, 2026Turning Stone Plan Your Concert Experience
Accessible seating can be purchased online or at TS Guest Services. The Showroom seating chart marks purple sections as no-step, ramp-access seats that can be removed for wheelchair guests with advance notice. Guests with accessible seats or limited mobility are directed to enter via the Main Entrance by the Tree of Peace.
Verified Oct 3, 2026Turning Stone Showroom / Plan Your Concert Experience
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
5218 Patrick Road, Verona, NY, 13478
Official getting-here guidance emphasizes driving, airport rideshare from Syracuse (SYR), and on-property parking shuttles rather than local bus directions. Centro's UT33 rural route has historically served Turning Stone between Utica and Rome; confirm current schedules before travel.
Verified Oct 3, 2026Turning Stone Getting Here / Centro UT33
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
The Showroom has an atrium bar with alcoholic and non-alcoholic beverages and select snacks. Outside food and drinks are not allowed in the entertainment venue; the broader resort also has many restaurants.
Verified Oct 3, 2026Turning Stone Plan Your Concert Experience / Showroom
Restrooms are a short walk down the hallway from The Showroom. Re-entry to the Showroom is allowed with a ticket stub.
Verified Oct 3, 2026Turning Stone Showroom
The resort operates retail shops (including Revel Supply for Turning Stone swag and sports merchandise), but the Showroom pages do not publish a dedicated tour-merch counter policy; event merchandise availability depends on the show.
Verified Oct 3, 2026Turning Stone Shopping / Showroom
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, Musical Instrument Museum, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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