What is the bag policy at The Pavilion at Toyota Music Factory?
Clear bags up to 12 × 6 × 12 inches and non-clear clutches, wristlets, or fanny packs up to 6 × 9 inches are allowed. Other bag types are prohibited.
Irving, TX venue guide
Plan your visit to The Pavilion at Toyota Music Factory in Irving, TX with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Clear bags up to 12 × 6 × 12 inches and non-clear clutches, wristlets, or fanny packs up to 6 × 9 inches are allowed. Other bag types are prohibited.
Entrances
The venue says gates usually open 60 to 90 minutes before showtime and that the exact time is on the event page. General-admission guests use the main entrance between Grimaldi's Pizzeria and Kitchen101. Toyota Lounge ticket holders use an entrance beside the box office on Las Colinas Boulevard.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Clear bags up to 12 × 6 × 12 inches and non-clear clutches, wristlets, or fanny packs up to 6 × 9 inches are allowed. Other bag types are prohibited.
Verified Oct 4, 2026The Pavilion at Toyota Music Factory know before you go
The main entrance and the Toyota Lounge entrance are accessible, with elevators to the Hill Top and to lawn seating in the East Plaza. Accessible parking in the Urban Towers garage requires a visible state placard or plate and is limited. Sign-language interpretation is by email request at least two weeks ahead and depends on availability; only trained service dogs and miniature horses are admitted.
Verified Oct 4, 2026The Pavilion at Toyota Music Factory accessibility
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
300 W Las Colinas Blvd, Irving, TX, 75039
The pavilion's own visit pages do not name a station. The Toyota Music Factory FAQ says the complex is served by the DART Orange Line and the Las Colinas People Mover, without naming a stop.
Verified Oct 4, 2026Toyota Music Factory FAQ
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
The box office, concessions, and merch are cashless; ATMs are in the plaza outside the pavilion. Outside food and drinks are not allowed, except one factory-sealed or empty water bottle of up to one liter per person. Stands are accessible, including Hill Top stands reached by elevator, and staff will take dietary questions without guaranteeing every request.
Verified Oct 4, 2026The Pavilion at Toyota Music Factory know before you go
All restrooms are accessible. They are in the East and West plazas, the Toyota Lounge, and the Hill Top concessions, which are reached by elevator.
Verified Oct 4, 2026The Pavilion at Toyota Music Factory accessibility
Concert Gear merchandise booths are near the main entrance. Like the other stands, they take credit, debit, or mobile pay only.
Verified Oct 4, 2026The Pavilion at Toyota Music Factory know before you go
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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Public access • Max stay 1 day • Surface: paved • Operator: Westin Hotel
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