Charlotte, NC venue guide
Check the The Fillmore Charlotte bag policy with an official source, then plan your entrances, parking, and dining in Charlotte, NC. Confirm event-specific entry rules before you go.
Bag policy
Bags up to 12 by 6 by 12 inches are allowed and will be searched; non-clear bags receive additional screening. Bags over that size are prohibited. Medically necessary oversized supplies must be declared at the gate for tagged screening.
Entrances
The Fillmore Charlotte and The Underground are at 820 Hamilton Street in the AvidXchange Music Factory. Doors generally open one hour before showtime; the box office opens show days only, about two hours before doors. Mobile entry is required, and there is a no-re-entry policy except for designated smoking patios.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags up to 12 by 6 by 12 inches are allowed and will be searched; non-clear bags receive additional screening. Bags over that size are prohibited. Medically necessary oversized supplies must be declared at the gate for tagged screening.
Verified Oct 2, 2026The Fillmore Charlotte FAQ
The main entrance and floors are flat and accessible; a ramp bypasses stairs toward the back of the room and into the VIP Club. Accessible seating areas are on tier one house right at The Fillmore and stage-right front at The Underground (first come for GA). Assistive listening uses Listen Everywhere over venue Wi-Fi; ASL or captioning requests need about two weeks' notice. Service animals are accommodated.
Verified Oct 2, 2026The Fillmore Charlotte Accessibility
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
820 Hamilton Street, Charlotte, NC, 28206
The venue does not publish transit directions. The complex is in the AvidXchange Music Factory near Hamilton Street; the nearest LYNX Blue Line stop is 9th Street Station (237 E. 9th Street), a short walk from the Music Factory area, with CATS local buses also serving downtown Charlotte.
Verified Oct 2, 2026The Fillmore Charlotte visit / CATS 9th Street Station
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Alcoholic and non-alcoholic drinks plus food are sold; valid photo ID is required for alcohol, with purchase limits. Meal packages (item, side, and non-alcoholic drink) are offered on some shows at the Marketplace. Cashless payment is recommended at points of sale; free water is available at refill stations or on request.
Verified Oct 2, 2026The Fillmore Charlotte FAQ
Accessible restrooms are available in every bathroom area; at The Fillmore they are past the stage to the right, with additional accessible restrooms in the VIP Club. The Underground restrooms are behind the stage. Accessible restrooms are single-user and first come, first served.
Verified Oct 2, 2026The Fillmore Charlotte Accessibility
Merchandise stands operate at events; the venue notes merchandise purchases among cashless or card point-of-sale transactions. Tour-specific stock and pricing depend on the artist.
Verified Oct 2, 2026The Fillmore Charlotte FAQ
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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lot
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