Saint Louis, MO venue guide
Plan your visit to The Factory in Saint Louis, MO with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Bags are discouraged; if brought, they must be no larger than 12 by 10 by 10 inches and will be searched. The venue will not hold oversized bags. Outside food and drinks, beverage containers including Camelbaks, and glass are prohibited, with medical exceptions arranged with security at entry.
Entrances
The venue is at 17105 North Outer 40 Road in Chesterfield at The District, off I-64/US-40 exit 17 (Boone's Crossing). Door times are listed on the event pages; security screening can take time, so early arrival is recommended. The box office is in front of the venue and typically opens about two hours before the show (and Fridays 10 a.m. to 2 p.m.); there is no re-entry once inside.
Upcoming events
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags are discouraged; if brought, they must be no larger than 12 by 10 by 10 inches and will be searched. The venue will not hold oversized bags. Outside food and drinks, beverage containers including Camelbaks, and glass are prohibited, with medical exceptions arranged with security at entry.
Verified Oct 2, 2026The Factory FAQ
ADA seating is available via Ticketmaster's ADA option or by calling Ticketmaster; companion tickets must also be in the ADA section. An ADA entrance is marked near the box office on the west side, with accessible parking in front of the venue. ASL interpreters and assisted listening devices require advance request (about two weeks); the venue is Sensory Inclusive certified and can provide sensory bags by request.
Verified Oct 2, 2026The Factory FAQ / Accessibility
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
17105 North Outer 40 Road, Saint Louis, MO, 63141
The Factory does not publish public-transit directions and highlights a ride-share zone west of the entrance. Metro Transit MetroBus Route 58 (Chesterfield Valley) serves the Chesterfield Valley corridor along North Outer 40 near the Premium Outlets area; check current schedules, as service is limited compared with downtown routes.
Verified Oct 2, 2026The Factory FAQ / Metro Transit Route 58
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Seven bars serve the venue; light food is available at select shows. Outside food and drinks are not allowed except for documented medical needs. The venue is nearly cashless for bars and the box office (major cards and Apple Pay); gift cards can also cover in-venue food and beverage.
Verified Oct 2, 2026The Factory FAQ
The venue does not publish a detailed restroom map or restroom-specific policy beyond general guest facilities and accessibility accommodations coordinated through guest services.
Verified Oct 2, 2026The Factory FAQ
Artist merchandise is sold at the band merch table, which may accept both credit cards and cash; the rest of the venue is otherwise nearly cashless. Availability depends on the touring artist.
Verified Oct 2, 2026The Factory FAQ
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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