West Springfield, MA venue guide
Plan your visit to The Big E in West Springfield, MA with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
All guests are subject to search; weapons-detection devices are used at every gate. Bags are searched at entry. The prohibited-items list bans weapons, alcohol, cans and glass bottles, lawn chairs, stadium seats, drones, and many other carry-ins; the Fair does not publish a clear-bag size limit. Policies for The Big E Arena concerts may add further limits.
Entrances
During Fairtime, public walk-through gates include 1A, 1B, 4, 5, 7, and 9A (gates 3, 8, and 10 are not for general public entry). Gates typically open at 8 a.m. for Fair days. Metal detectors and bag searches apply at every entrance. Big E Arena concerts are no-re-entry once inside that venue.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
All guests are subject to search; weapons-detection devices are used at every gate. Bags are searched at entry. The prohibited-items list bans weapons, alcohol, cans and glass bottles, lawn chairs, stadium seats, drones, and many other carry-ins; the Fair does not publish a clear-bag size limit. Policies for The Big E Arena concerts may add further limits.
Verified Oct 2, 2026The Big E Prohibited Items Policy / General Info
Verified Oct 2, 2026The Big E Getting Here / General Info
ADA restrooms are throughout major buildings (Better Living Center, Coliseum, Food Court, Mallary Complex, Young Building, and others). Wheelchair and scooter rentals are offered at Gates 1B, 4, and 9A via Scootaround. Entertainment venues provide designated ADA seating; the Arena has a wheelchair platform (manual/power wheelchairs; OPDMDs restricted in some venues).
Verified Oct 2, 2026The Big E Accessibility Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
1305 Memorial Avenue, West Springfield, MA, 01089
Pioneer Valley Transit Authority (PVTA) operates The Big E Express shuttle between Springfield Union Station (55 Frank B Murray Street) and Gate 1 on Memorial Avenue during the Fair, serving downtown garages for park-and-ride. Rideshare drop-off is at Gate 1A.
Verified Oct 2, 2026The Big E Getting Here
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Extensive Fair food courts and vendors operate across the grounds (signature fair foods, Food Court, and more). Cans and glass bottles are prohibited carry-ins; guests should rely on on-grounds food and beverage unless a specific water-bottle FAQ exception applies for that season. Arena concerts allow food or drinks purchased on the grounds into the Arena (glass still prohibited).
Verified Oct 2, 2026The Big E Food / Prohibited Items / Arena FAQ
ADA-accessible restrooms are located in the Better Living Center, C Barn, Coliseum, Farm-A-Rama, First Aid Station, Food Court, Hampden Avenue restrooms, Mallary Complex, New England Center, Transportation Center, Visitors’ Centers East and West, West Road restrooms, and Young Building/International Plaza, among others.
Verified Oct 2, 2026The Big E Accessibility Guide
Shopping and exhibitor merchandise are available across Craft Common, outdoor exhibitor areas, International Plaza, Better Living Center, and related Fair marketplaces. Concert-artist merchandise at The Big E Arena depends on the performer.
Verified Oct 2, 2026The Big E Shopping / Marketplace
Upcoming events
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
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lot
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