Hartford, CT venue guide
Check the PeoplesBank Arena bag policy with an official source, then plan your entrances, parking, and dining in Hartford, CT. Confirm event-specific entry rules before you go.
Bag policy
Normal-size handbags are allowed after a search. Large bags, backpacks, luggage, laptops and tablets, coolers, parcels and briefcases are not allowed, and there is no bag check. Diaper bags and medical bags are allowed after a search.
Entrances
The arena is at One Civic Center Plaza. Doors usually open 1 hour before the event, and all guests go through metal detectors, so arriving 45–60 minutes early is advised. There is no re-entry. The Hartford Ticket Office is in the Atrium outside the main entrance on Trumbull St. Guest Services is behind section 124. Smoking and vaping are not allowed.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Normal-size handbags are allowed after a search. Large bags, backpacks, luggage, laptops and tablets, coolers, parcels and briefcases are not allowed, and there is no bag check. Diaper bags and medical bags are allowed after a search.
Verified Oct 9, 2026PeoplesBank Arena — FAQs
Wheelchair seating is at the top of concourse-level sections 101, 103, 107, 109–110, 112, 118, 119, 121–122 and 124, with elevator-served seating in 201–205, 223 and 232. Up to 3 companion seats are allowed. Assistive listening devices are at Guest Services (section 124) with an ID held. Interpreters need 2 weeks' notice. KultureCity sensory bags are available.
Verified Oct 9, 2026PeoplesBank Arena — ADA Information
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
One Civic Center Plaza, Hartford, CT, 06103
CTtransit buses and the free DASH circulator serve downtown, with extra DASH service for major events. Hartford Union Station, served by Amtrak, the CTrail Hartford Line and CTfastrak, is about a 5-minute walk.
Verified Oct 9, 2026PeoplesBank Arena — Visitor Guide
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
The arena is cashless. A reverse ATM outside section 107 turns cash into a card. Outside food and drink are not allowed; guests with medical needs should email the arena ahead of time.
Verified Oct 9, 2026PeoplesBank Arena — FAQs
PeoplesBank Arena does not publish restroom locations on its visitor pages. Restrooms are on the concourse; Guest Services behind section 124 can direct guests.
Verified Oct 9, 2026PeoplesBank Arena — FAQs
All programs and novelties inside are sold by the arena or its authorized vendors. The arena discourages buying from street vendors outside.
Verified Oct 9, 2026PeoplesBank Arena — FAQs
Upcoming events
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lot
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