Columbus, OH venue guide
Check the Palace Theatre Columbus bag policy with an official source, then plan your entrances, parking, and dining in Columbus, OH. Confirm event-specific entry rules before you go.
Bag policy
All guests at CAPA venues are subject to inspection, and those who refuse may be denied entry. For Broadway and high-profile shows, guests may bring one bag no larger than 16x16x8 inches (purses, totes, briefcases, camera cases and similar all count as bags). Guests may be asked to open jackets. Outside food and drinks, including water bottles, aren't allowed.
Entrances
The 2,695-seat Palace Theatre is at 34 W. Broad St, between High and Front streets at the base of the LeVeque Tower. All guests are subject to inspection on entry. For ticket help, call the CAPA Ticket Center at 614-469-0939; CAPA also has a guide to accessing digital tickets.
Upcoming events
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
All guests at CAPA venues are subject to inspection, and those who refuse may be denied entry. For Broadway and high-profile shows, guests may bring one bag no larger than 16x16x8 inches (purses, totes, briefcases, camera cases and similar all count as bags). Guests may be asked to open jackets. Outside food and drinks, including water bottles, aren't allowed.
Verified Oct 9, 2026CAPA — FAQs
Verified Oct 9, 2026CAPA — Palace Theatre
Accessible seating is in orchestra row K. The theatre has no elevators; the boxes, loge, mezzanine and balcony require stairs. Listening devices are available near the front lobby doors (ID or card may be held), and ListenWiFi works on phones. Audio description and ASL are available through access@capa.com. There are free wheelchairs, booster seats, and KultureCity sensory bags and a quiet area.
Verified Oct 9, 2026CAPA — Palace Theatre
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
34 W. Broad St., Columbus, OH, 43215
CAPA's Palace Theatre page covers driving directions and nearby garages but not public transit. COTA buses serve downtown Columbus along Broad and High streets; check COTA's trip planner.
Verified Oct 9, 2026CAPA — Palace Theatre
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concession stands offer candy, pre-packaged snacks and Pepsi products, and the bars serve beer, premium wine and spirits. The bars are mostly cashless (major cards and digital wallets). Food and drinks are sometimes not allowed in the theatre; signs are posted when that applies. Outside food and drinks aren't allowed.
Verified Oct 9, 2026CAPA — FAQs
Accessible restrooms are in the main lobby, to the left of the entrance. More restrooms are on the lower level, next to the KultureCity quiet area.
Verified Oct 9, 2026CAPA — Palace Theatre
CAPA doesn't publish merch details for the Palace Theatre; artist and show merch vary by event.
Verified Oct 9, 2026CAPA — FAQs
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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lot
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