Phoenix, AZ venue guide
Check the Mortgage Matchup Center bag policy with an official source, then plan your entrances, parking, and dining in Phoenix, AZ. Confirm event-specific entry rules before you go.
Bag policy
Allowed bags must be 14” x 14” x 6” or smaller. This includes small purses, clear bags, medical bags, and diaper bags. Clutches under 4” x 6” let you use fast entry lanes. Special event or concert rules can vary.
Entrances
Address is 201 E. Jefferson Street (southeast corner of 1st St & Jefferson). Guest Services and the sensory room are in the Pavilion just inside the main north entrance. Wheelchair escorts can be requested at all entrances or Guest Services (or by texting the arena number listed on the accessibility page). Door times vary by event.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Allowed bags must be 14” x 14” x 6” or smaller. This includes small purses, clear bags, medical bags, and diaper bags. Clutches under 4” x 6” let you use fast entry lanes. Special event or concert rules can vary.
Verified Oct 5, 2026Mortgage Matchup Center Accessibility / Transportation & Parking
KultureCity sensory-inclusive venue with sensory room in Pavilion Guest Services; sensory bags available there. Wheelchair accessible seating at all price points; mobility devices may be checked at Guest Services with wheelchair escort to seats. Assistive listening devices, OneCourt haptic devices (Suns), ASL on request (two weeks), and closed captioning for Suns/Mercury games. Service animals only (no ESA/therapy animals). Row 20 (100 level) and row 2 (200 level) avoid stairs for limited mobility without wheelchair seating.
Verified Oct 5, 2026Mortgage Matchup Center Accessibility/ADA Information
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
201 East Jefferson Street, Phoenix, AZ, 85004
Light rail fare is included with a ticket to any game or event (bus fare not included). Valley Metro guidance: southbound exit Downtown Phoenix Hub–1st Ave or transfer to exit 3rd St/Jefferson; northbound similar via Central Ave or 3rd St/Jefferson; westbound exit 3rd St/Washington. Bus stops and light rail stations are on accessible routes. Lyft drop-offs include 1st/Jefferson plaza; post-event pick-up often at 3rd St & Jefferson (Convention Center).
Verified Oct 5, 2026Mortgage Matchup Center Transportation & Parking / Accessibility
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
For Phoenix Suns and Mercury games, a Value Menu is offered at stands in sections including 107, 112, 114, 115 (Coffee Cart), 116, 119, 124, 204, 201 (AZ Links), 219 (Shazaam), and value portables at 212/228 and 412/428. Items include beef or bean tacos, ice cream sandwiches, hot dogs, bottled water, fountain soda, chips, and popcorn.
Verified Oct 5, 2026Mortgage Matchup Center $2 Value Menu
All restrooms on all levels are accessible. Gender-neutral/family restrooms on all levels; pavilion family restroom has an adult-sized changing station. Family locations: 100 Level Sections 105, 111, 117; A-Suites at Jim Beam Barrel Bar and near suite A14; B-Suites at Hideaway Bar and near suite B14; 200 Level Sections 210, 211, 222.
Verified Oct 5, 2026Mortgage Matchup Center Accessibility/ADA Information
Official Phoenix Suns & Mercury Team Shop is on the north side of the arena. Non-event hours Monday–Saturday 10 a.m.–5 p.m., closed Sunday; on event days the shop closes five hours before scheduled event time.
Verified Oct 5, 2026Mortgage Matchup Center Team Shop
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, Musical Instrument Museum, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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