Austin, TX venue guide
Check the Moody Center ATX bag policy with an official source, then plan your entrances, parking, and dining in Austin, TX. Confirm event-specific entry rules before you go.
Bag policy
Guests are asked not to bring a bag. If needed, one clear bag up to 14 by 14 by 6 inches, including a one-gallon clear resealable bag, or one non-clear clutch or wallet up to 5 by 9 by 1.5 inches, is allowed. Other bags, including diaper bags, are not permitted; diaper items must go in a clear bag.
Entrances
Guests generally enter through the West, East, or Gottesman gates and must pass metal detectors. Mobile tickets in the Moody Center or Ticketmaster app, or a mobile wallet, are required; printouts and screenshots are not accepted. There is no re-entry. West Gate A, near the team store, is the designated accessible entrance, and premium or suite guests may be sent to other doors.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Guests are asked not to bring a bag. If needed, one clear bag up to 14 by 14 by 6 inches, including a one-gallon clear resealable bag, or one non-clear clutch or wallet up to 5 by 9 by 1.5 inches, is allowed. Other bags, including diaper bags, are not permitted; diaper items must go in a clear bag.
Verified Oct 4, 2026Moody Center A-Z guide
Wheelchair and low-mobility seats are sold through Ticketmaster's accessibility filter and vary by event. Complimentary assistive-listening devices are at the main-concourse Guest Services booth, and ASL requests need at least 14 business days' notice. A sensory room is near Portal 5, and sensory bags can be checked out with an ID. Trained service animals are welcome, and elevators plus a wheelchair escort from the doors are available.
Verified Oct 4, 2026Moody Center accessibility guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
2001 Robert Dedman Drive, Austin, TX, 78712
The venue names Capital Metro high-frequency bus routes 7, 10, and 20 for trips to the arena. Bike racks are on the east and west plazas. Rideshare pickup and drop-off is at Lot 37, the LBJ Library lot, one block north off Red River Street and Clyde Littlefield Drive.
Verified Oct 4, 2026Moody Center plan my trip
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concession, merchandise, and parking sales are contactless and cashless. A reverse ATM near the main-concourse box office converts cash to a prepaid card. Alcohol is limited to two servings per person per transaction and stops about 30 minutes before the scheduled end. Outside food and drinks are not allowed except snacks needed for medical reasons.
Verified Oct 4, 2026Moody Center A-Z guide
Restrooms are on every level. Single-occupancy and family restrooms are on the main level, two on the south side and one on the north. Most restrooms have baby-changing tables, and a nursing pod is on the main concourse between portals 9 and 10.
Verified Oct 4, 2026Moody Center A-Z guide
The Texas Longhorns official team shop is just left of the main entrance on the plaza near the west doors, and sales there are contactless and cashless. The A-Z guide does not publish a separate policy for touring-act merchandise.
Verified Oct 4, 2026Moody Center A-Z guide
Upcoming events
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