Orlando, FL venue guide
Plan your visit to Kia Center in Orlando, FL with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Bags are not permitted except one clutch 4.5" × 6.5" × 1" or smaller. Medical and parent bags up to 14" × 14" × 6" are allowed after X-ray at designated entries. Binbox smart lockers on the northwest street-level plaza by Big Storm Brewery can hold oversized items.
Entrances
General-admission entry is through the West Plaza at Division Avenue and Church Street. Guest Services desks are on the Terrace Level (Level 3) at Section 111 and the Promenade Level (Level 5) at Section 219. All patrons pass metal-detector and visual/bag screening.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags are not permitted except one clutch 4.5" × 6.5" × 1" or smaller. Medical and parent bags up to 14" × 14" × 6" are allowed after X-ray at designated entries. Binbox smart lockers on the northwest street-level plaza by Big Storm Brewery can hold oversized items.
Verified Oct 5, 2026Kia Center A-Z Guide
Wheelchair-accessible seating with companion seats; 14 accessible elevators. Complimentary wheelchair escorts from entry to seat. ALDs and sensory bags at Guest Services (Terrace Sec. 111; Promenade Sec. 219). Mamava lactation pod on east Terrace near Section 116. Accessible parking in ThreatLocker Garage.
Verified Oct 5, 2026Kia Center A-Z Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
Orlando, FL
Directions page lists SunRail and LYMMO as public-transit options to downtown Kia Center. Rideshare drop-off and pickup are at Hughey Avenue and Pine Street. Use SunRail/LYMMO trip planners for current station-to-arena walking paths.
Verified Oct 5, 2026Kia Center Directions & Parking
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Outside food and beverages are not permitted except for approved medical needs. Stand locations and menus are shown in the Orlando Magic app arena maps; First Aid is on Terrace near Section 118 and Promenade near Section 230.
Verified Oct 5, 2026Kia Center A-Z Guide / Orlando Magic Gameday Guide
Restrooms throughout the arena include 37 public restrooms. Mamava lactation pod on the east Terrace Level near Section 116. Ask Guest Services (Terrace Sec. 111 or Promenade Sec. 219) for the nearest accessible facility.
Verified Oct 5, 2026Orlando Magic FAQ / Kia Center A-Z
Orlando Magic Team Shop sits below the Kia Center spire near the Box Office and Disney Atrium. Hours Tuesday–Saturday 11 a.m.–5 p.m.; on Magic game days the shop closes two hours before arena doors. Cashless payments only.
Verified Oct 5, 2026Kia Center Team Shop
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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