What is the bag policy at KeyBank Center?
Only clutches or wristlets up to 4 x 6 x 1.5 inches are allowed; medical and diaper bags are exceptions after screening.
Buffalo venue guide
Check the KeyBank Center bag policy with an official source, then plan your entrances, parking, and dining in Buffalo. Confirm event-specific entry rules before you go.
Bag policy
Only clutches or wristlets up to 4 x 6 x 1.5 inches are allowed; medical and diaper bags are exceptions after screening.
Entrances
Doors typically open 90 minutes before Sabres and Bandits games and about one hour before concerts. All entrances are accessible with power doors at the main entries. Guest Services: 100 Level between Aisles 7–8, 200 Level by the bridge, and 300 Level between Aisles 13–14.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Only clutches or wristlets up to 4 x 6 x 1.5 inches are allowed; medical and diaper bags are exceptions after screening.
Verified Oct 5, 2026KeyBank Center Arena Guide
All entrances are accessible. Accessible seating on every level with companion seats. Elevators in the Pavilion (right of Main Street escalators). ALDs and sensory kits free at Guest Services (photo ID deposit). Nursing suite in the Pavilion near 200/Suite elevators (key at Account Services).
Verified Oct 5, 2026KeyBank Center Arena Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
Buffalo
NFTA Metro Rail rapid transit and two major bus routes serve the arena. Event-day bus reroutes may affect nearby stops—check NFTA before you travel.
Verified Oct 5, 2026KeyBank Center Arena Guide / Sabres A-Z
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Cashless concessions with traditional and specialty options; Club Level in-seat service during Sabres games. Stands open 90 minutes before Sabres tip-off. Reverse ATMs at the Sabres Store (west Pavilion) and 100 Level outside Aisle 4. Full map at sabres.com/food.
Verified Oct 5, 2026KeyBank Center Arena Guide
Restrooms throughout the concourses; all are accessible with baby-changing tables. Unisex family restrooms: 100 Level between Aisles 7–8, 200 Level between Aisles 15–16, and 300 Level between Aisles 12–13.
Verified Oct 5, 2026KeyBank Center Arena Guide
Sabres Store at the west end of the Pavilion carries Sabres and Bandits merchandise. It closes 15 minutes before doors and reopens for ticketed guests when doors open. Typical hours Monday–Friday 12–7 and Saturday–Sunday 10–4; gamedays stay open through the end of the game.
Verified Oct 5, 2026Buffalo Sabres Store / KeyBank Center Arena Guide
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, Musical Instrument Museum, setlist.fm, Wikidata, and artists’ merch stores.
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lot
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