Wichita, KS venue guide
Check the INTRUST Bank Arena bag policy with an official source, then plan your entrances, parking, and dining in Wichita, KS. Confirm event-specific entry rules before you go.
Bag policy
Clear bag policy: one clear plastic, vinyl or PVC bag up to 14 x 6 x 14 in, or a one-gallon clear storage bag, plus a small clutch, purse or fanny pack up to 5.5 x 8.5 in. Baby bags must follow the same rules. Bags that don't comply can be checked at the Guest Experience desk in the South Lobby (a voucher is sold at the box office).
Entrances
The arena is at 500 E Waterman, Wichita. Doors usually open 60 to 90 minutes before events, and there's no re-entry. GA floor fans can line up from 7 am and get a wristband inside. Children 2 and under get in free on a lap at most events. Smoking (including e-cigarettes) is only allowed in the north-side area near sections 118/218. Tag-A-Tot child wristbands are available at Guest Services.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Clear bag policy: one clear plastic, vinyl or PVC bag up to 14 x 6 x 14 in, or a one-gallon clear storage bag, plus a small clutch, purse or fanny pack up to 5.5 x 8.5 in. Baby bags must follow the same rules. Bags that don't comply can be checked at the Guest Experience desk in the South Lobby (a voucher is sold at the box office).
Verified Oct 8, 2026INTRUST Bank Arena — Event Day Info / FAQ
Verified Oct 8, 2026INTRUST Bank Arena — FAQ / Security & Safety
There are automatic doors at Entrances A-C, elevators at B and C to every level, and ADA drop-off at Waterman Circle Drive or St. Francis. A limited number of first-come ADA spaces are in Circle Drive and Lots 2-3. The arena is KultureCity sensory certified, with free sensory bags and a sensory room near Entrance B. Sign interpreters need 2 weeks' notice. Guest Services: 316-440-9029.
Verified Oct 8, 2026INTRUST Bank Arena — Accessibility Services
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
500 E Waterman St, Wichita, KS, 67202
Wichita Transit's free Q-Line trolley runs along Douglas every 10-15 minutes, with a stop just north of the arena at Douglas and St. Francis; track it in the MyStop app. The arena says the city offers transit service to most events (316-337-9475).
Verified Oct 8, 2026INTRUST Bank Arena — Directions & Parking / Accessibility
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concessions are cashless (card or mobile pay). Main and upper concourse stands include Chickie's & Pete's, The Pizza Joint, Qdoba, Rub My Belly BBQ and Burger Lab. Bars include Guitar Bar, Brewhaus Bros (14 taps) and Michelob Ultra Lounge. Gluten-free and vegetarian items are available. No outside food or drinks.
Verified Oct 8, 2026INTRUST Bank Arena — Food & Beverage
All restrooms have accessible facilities. Family restrooms are near Sections 106, 113, 208 and 212.
Verified Oct 8, 2026INTRUST Bank Arena — Accessibility Services
The arena doesn't sell logo merchandise; show merch and novelty booths operate during events. Most merch stands accept major cards, and INTRUST Bank ATMs are at the box office and near Sections 112 and 126.
Verified Oct 8, 2026INTRUST Bank Arena — FAQ
Upcoming events
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