Cincinnati, OH venue guide
Plan your visit to Heritage Bank Center in Cincinnati, OH with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Backpacks/bags are prohibited unless they meet these guidelines: clear bags no larger than 12" x 12" x 6", or clutches no larger than 1" x 6" x 4". Exceptions: diaper bags with accompanying child and medical bags, which are subject to full search. All bags are subject to search upon entry.
Entrances
Everyone goes through metal-detector screening and a visual and bag inspection. The main box office is on the plaza level (4th floor), facing Great American Ball Park. All events have assigned seats, with ushers to help. Customer service is to the right of the main entrance. Smokers exit behind Section 132 with ticket and hand stamp.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Backpacks/bags are prohibited unless they meet these guidelines: clear bags no larger than 12" x 12" x 6", or clutches no larger than 1" x 6" x 4". Exceptions: diaper bags with accompanying child and medical bags, which are subject to full search. All bags are subject to search upon entry.
Verified Oct 8, 2026Heritage Bank Center — Venue Info
Guests with accessibility needs should contact the venue in advance, ideally at least 3 days before the event (513-421-4111). Sensory kits (glasses, ear covers, fidgets and more) are at the customer service desk next to the main entrance. A social narrative is available to download.
Verified Oct 8, 2026Heritage Bank Center — Venue Info
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
100 Broadway, Cincinnati, OH, 45202
Heritage Bank Center (100 Broadway) is on the riverfront next to Great American Ball Park and The Banks. The Cincinnati Connector streetcar stop is a short walk away. Metro routes serve the area from Cincinnati, and TANK routes and the Southbank Shuttle from Northern Kentucky. Red Bike stations are nearby.
Verified Oct 8, 2026Heritage Bank Center — Directions & Parking
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Heritage Bank Center is cashless: cards, Apple Pay and Google Pay. Stands sell burgers, hot dogs, nachos, chicken tenders, pretzels, fries, Skyline Chili and Glier's goetta, plus beer and cocktails; alcohol sales usually end about an hour before the event ends. All Access Bar & Grill (5th floor) is open to ticket holders. ATMs are behind Sections 116 and 138.
Verified Oct 8, 2026Heritage Bank Center — Venue Amenities
The accessible family restroom is behind Section 110, next to Donatos and First Aid. Heritage Bank Center doesn't list other restroom locations; ask any employee.
Verified Oct 8, 2026Heritage Bank Center — Venue Amenities
Heritage Bank Center doesn't publish merch stand locations; merchandise varies by event. The venue is cashless, so bring a card. The Cyclones Information Booth is behind Section 137.
Verified Oct 8, 2026Heritage Bank Center — Venue Amenities
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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