San Antonio, TX venue guide
Plan your visit to Frost Bank Center in San Antonio, TX with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Bags must be 12 × 12 × 6 inches or smaller and may be clear or non-clear. All bags undergo security screening. Backpacks, oversized totes or purses, duffel bags, luggage, camera bags, laptop bags, and oversized drawstring bags are prohibited. Diaper and medical bags are permitted after screening.
Entrances
For most events, doors open one hour before the scheduled start, though the time can change by event, and re-entry is not allowed. Walk-through magnetometers are used at every entrance, bags are inspected, and guests without bags are directed to no-bag lanes. Vehicle drop-off may use any open lot gate, while limousines and buses must use the Pink gate.
Upcoming events
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Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags must be 12 × 12 × 6 inches or smaller and may be clear or non-clear. All bags undergo security screening. Backpacks, oversized totes or purses, duffel bags, luggage, camera bags, laptop bags, and oversized drawstring bags are prohibited. Diaper and medical bags are permitted after screening.
Verified Oct 4, 2026Frost Bank Center Arena Policies
Accessible seating is sold on every level at the event-day box office or online with an accessibility filter, and guests holding other seats can ask Guest Services or the box office about a move. Main entrances are ADA-compliant, elevators reach every level, courtesy wheelchairs are available on request, and accessible parking is in the Red, Silver, Black, Orange, and Teal lots with a displayed ADA placard or plate. Service animals are allowed on a leash or harness, with a relief area near the Ultra Club entrance; sensory bags can be borrowed at Guest Services in sections 101 and 207, and a sensory room is in balcony section 230.
Verified Oct 4, 2026Frost Bank Center Accessibility Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
1 Frost Bank Center Drive, San Antonio, TX, 78219
Official directions list VIA Park & Ride from Crossroads Mall (northwest approach) and VIA Park & Ride from Randolph Blvd. (northeast approach). Rideshare/taxi pick-up is in the Pink Lot Passenger & Rideshare zone after exiting near Section 125; street pick-up is prohibited.
Verified Oct 5, 2026Frost Bank Center Directions / Parking
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Fully cashless: debit/credit and tap-to-pay (Apple Pay/Google Wallet); cash-to-card kiosks at Sections 3/4, 103, and 207. Outside food and beverages are not permitted except baby bottles/formula for small children and medically necessary sealed snacks/non-alcoholic drinks up to 8 oz (declare at screening). Offerings span Charter, Plaza, and Balcony levels (e.g., Whataburger at 121/122, Zippin Market, Spurs Street Eats, Pizza Hut, Frost Club sports bars, Ultra Club).
Verified Oct 5, 2026Frost Bank Center Arena Policies / Food & Beverage
Restrooms are on every level and the venue states they meet or exceed ADA standards. Private restrooms on each level are available for guests with disabilities who need a companion. A wellness room for nursing is in the Southwest VIP lobby near section 110 and is opened by staff during events.
Verified Oct 4, 2026Frost Bank Center Arena Policies
Event merchandise is sold on the concourse during events. The Spurs Fan Shop, on the south end of the arena, is the official shop and is open weekday and Saturday daytime hours as well as during Spurs games.
Verified Oct 4, 2026Frost Bank Center Arena Policies
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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