Cleveland, OH venue guide
Plan your visit to Connor Palace - Cleveland in Cleveland, OH with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Playhouse Square may inspect bags at entry. Prohibited: backpacks and other large bags (diaper bags permitted but may be inspected); cameras; audio/video recorders; outside food and beverage; laser pointers; whistles; firearms/weapons (except on-duty LE). Leave non-compliant items in car or at home.
Entrances
1615 Euclid Ave; entrances on Euclid and off KeyBank Concourse from Playhouse Square garage. Automatic doors at front exterior entrances. Late seating per producer/artist — may wait for a break. Mobile tickets supported. Will call/ticket services at main box office in KeyBank State Theatre lobby.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Playhouse Square may inspect bags at entry. Prohibited: backpacks and other large bags (diaper bags permitted but may be inspected); cameras; audio/video recorders; outside food and beverage; laser pointers; whistles; firearms/weapons (except on-duty LE). Leave non-compliant items in car or at home.
Verified Sep 14, 2026Playhouse Square — Connor Palace / Ticket Guidelines
Connor Palace has NO elevator to mezzanine/balcony (historic). Accessible seating and accessible restrooms on main floor. Assisted listening in House Manager office (ID deposit). RedCoat wheelchair escorts available; cannot assist in/out of vehicles. Drop off at theater entrance. Service animals welcome. Audio description / ASL by advance request (>=3 weeks).
Verified Sep 14, 2026Playhouse Square — Accessibility Information / Connor Palace
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
1615 Euclid Ave., Cleveland, OH, 44115
Lyft is official rideshare partner. Clean & Safe Ambassadors can escort to RTA HealthLine platform (216-621-6000; 7 a.m.-12 a.m.). Directions page focuses on garages/valet rather than naming specific RTA rail stops — confirm HealthLine/RTA routing to Euclid & E. 17th.
Verified Sep 14, 2026Playhouse Square — Directions & Parking
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Concessions available on the main floor and mezzanine levels of Connor Palace. Outside food and beverage prohibited per theater guidelines.
Verified Sep 14, 2026Playhouse Square — Connor Palace venue page / Ticket Guidelines
Restrooms on main floor and mezzanine; also balcony level. Accessible restrooms and seating on the main floor. Changing stations in men's and women's restrooms.
Verified Sep 14, 2026Playhouse Square — Connor Palace
No fixed Connor Palace merch map on the venue page. Tour/show merchandise is typically event-specific in lobbies — confirm with RedCoats/House Manager night-of.
Verified Sep 14, 2026Playhouse Square — Connor Palace
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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