What is the bag policy at Citizens House of Blues Boston?
Bags up to 12"x6"x12" are allowed at House of Blues Boston. All bags will be searched prior to entry; bags that are not clear will be subject to additional search.
Boston, MA venue guide
Plan your visit to Citizens House of Blues Boston in Boston, MA with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Bags up to 12"x6"x12" are allowed at House of Blues Boston. All bags will be searched prior to entry; bags that are not clear will be subject to additional search.
Entrances
The box office opens on show days only, one hour before doors, and will call opens one hour before door time with photo ID and the credit card used to buy. Guests are screened with a wand, a walk-through metal detector, and/or a pat-down. Re-entry is not allowed once doors are open and a guest has entered.
Upcoming events
See listings below
Freshness
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Bags up to 12"x6"x12" are allowed at House of Blues Boston. All bags will be searched prior to entry; bags that are not clear will be subject to additional search.
Verified Oct 4, 2026Citizens House of Blues Boston FAQ
The venue is wheelchair accessible. Accessible seating may be used only by a guest with a disability and that guest's companion unless those seats have been released for general seating. Guests who need accommodations are asked to arrive 30 minutes before doors and to call 1-888-693-2583 or email information@crossroadspresents.com.
Verified Oct 4, 2026Citizens House of Blues Boston FAQ
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
15 Lansdowne St., Boston, MA, 02215
House of Blues is at 15 Lansdowne St, across from Fenway Park. MBTA's Kenmore station (Green Line B, C and D branches, plus buses) is a short walk away; use the MBTA trip planner. On Red Sox game days, expect crowded trains and streets.
Verified Oct 6, 2026MBTA — Kenmore Station
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
The restaurant and bar opens at 4 p.m. on concert nights. On Red Sox game days it opens two hours before day games and three hours before night games. The venue FAQ prohibits outside food and beverages.
Verified Oct 4, 2026House of Blues Boston restaurant and bar
House of Blues Boston doesn't publish restroom locations. Floors 1 and 2 are usually general admission standing room, and reserved seating is on floor 3; ask staff for the nearest restrooms. No re-entry once inside, and security staff can help with medical needs.
Verified Oct 6, 2026Citizens House of Blues Boston — FAQ
Merchandise bought during a visit can show a temporary authorization hold, and the final charge typically updates within 72 hours. Follow-up goes to HOUSEOFBLUESBOSTON@LIVENATION.COM or 888-693-2583.
Verified Oct 4, 2026Citizens House of Blues Boston FAQ
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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