Hartford, CT venue guide
Plan your visit to Bushnell Theatre/ Mortensen Hall in Hartford, CT with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
All persons and bags subject to search; security may use hand wands / walk-through magnetometers. Backpacks or large bags larger than 12" × 12" × 6" prohibited. Exceptions considered for medically necessary items and diaper bags after inspection. Outside food, alcohol, and non-alcoholic beverages prohibited (see concessions for sealed water exception). Arrive 30–60 minutes early. This information applies to public events.
Entrances
166 Capitol Avenue, Hartford, CT 06106. Accessible entrances at far-left corner of Capitol Ave for Mortensen and through box office lobby for Belding/Mortensen. Lobbies open 2 hours before most performances; seating ~30 minutes prior. Late seating may be held in lobby per production. Anyone exiting subject to search/wanding/magnetometer on re-entry. This information applies to public events.
Upcoming events
0 listed
Freshness
Events refresh about every 5 minutes
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
All persons and bags subject to search; security may use hand wands / walk-through magnetometers. Backpacks or large bags larger than 12" × 12" × 6" prohibited. Exceptions considered for medically necessary items and diaper bags after inspection. Outside food, alcohol, and non-alcoholic beverages prohibited (see concessions for sealed water exception). Arrive 30–60 minutes early. This information applies to public events.
Verified Sep 14, 2026The Bushnell — Guest Services & Policies
Verified Sep 14, 2026The Bushnell — Guest Services & Policies
Mortensen: wheelchair/mobility accessible seating on orchestra level only (mezzanine/balcony via stairs). Belding: accessible on orchestra and mezzanine (some rear orchestra/mezzanine seats stair-only). Elevators between levels. Assistive listening (ListenTech + Sennheiser MobileConnect app), ASL on designated performances, open captioning Friday Broadway evenings, sensory bags at Customer Relations. Accessibility Coordinator: info@bushnell.org / 860-987-5900. This information applies to public events.
Verified Sep 14, 2026The Bushnell — Accessibility / Guest Services
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
166 Capitol Ave., Hartford, CT, 06106
CTfastrak and CTtransit serve downtown Hartford / The Bushnell. Plan trips in Google Maps or TransitApp; CTtransit 860-525-9181 / cttransit.com. Bike parking available in State lot. This information applies to public events.
Verified Sep 14, 2026The Bushnell — Directions & Parking
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Beverage service and snacks in lobbies; light fare at The Bushnell Café (box office lobby). Patrons may bring one sealed water bottle ≤16 oz or an empty non-glass bottle to refill at fountains. Café food and concessions permitted in the theater; other outside food/beverage not permitted unless specified. This information applies to public events.
Verified Sep 14, 2026The Bushnell — Guest Services & Policies
Accessible restrooms on most levels (all three Belding lobby levels; off Mortensen Grand Foyer East Marquee hallway). Family restrooms with changing table: East Marquee hallway off Grand Foyer and 3rd level Belding lobbies. This information applies to public events.
Verified Sep 14, 2026The Bushnell — Accessibility / Guest Services
Souvenirs available in lobby areas for select performances. Show-related merchandise sold by the producing organization (Bushnell not responsible for defective merch). This information applies to public events.
Verified Sep 14, 2026The Bushnell — Guest Services & Policies
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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