Boston, MA venue guide
Plan your visit to Boston Symphony Hall in Boston, MA with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
All guests go through security screening, bags may be searched, and nothing larger than a standard backpack is allowed. The policy page gives the limit as both 22 x 14 x 9 inches and 18 x 14 x 9 inches, so guests should plan for the smaller size, and outside food and drinks other than bottled water are not allowed.
Entrances
Evolv screening gates are at the Cohen Wing, Box Office and Main Lobby entrances, and guests with strollers or wheelchairs use a separate barrier-free lane with a handheld wand check. Latecomers are seated at the first pause in the program.
Upcoming events
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Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
All guests go through security screening, bags may be searched, and nothing larger than a standard backpack is allowed. The policy page gives the limit as both 22 x 14 x 9 inches and 18 x 14 x 9 inches, so guests should plan for the smaller size, and outside food and drinks other than bottled water are not allowed.
Verified Sep 26, 2026Boston Symphony Orchestra official site
Verified Sep 26, 2026Boston Symphony Orchestra official site
The Cohen Wing entrance at 251 Huntington Avenue has a curb cut and drop-off, and wheelchair and companion seats are sold on the orchestra floor in rows Q, W and X at every price level. Free FM assistive listening devices, a balcony hearing loop, large-print programs and Braille programs by advance request are offered, and accommodations can be arranged at 617-638-9431 or access@bso.org.
Verified Sep 26, 2026Boston Symphony Orchestra official site
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
301 Massachusetts Ave, Boston, MA, 02115
Symphony station on the Green Line E branch is closed for accessibility upgrades until an expected 2029 reopening. Riders can use Massachusetts Avenue on the Orange Line, about a three-minute walk, or Prudential and Northeastern on the E branch, and the Route 39 bus runs along Huntington Avenue.
Verified Sep 26, 2026MBTA official site
Parking
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
A snack bar outside the O'Block/Kay Room and full bars in the O'Block/Kay and Cabot-Cahners rooms open before concerts and close after intermission. Drinks are not allowed in the hall during BSO performances.
Verified Sep 26, 2026Boston Symphony Orchestra official site
All restrooms in Symphony Hall are accessible, and a gender-neutral restroom is on the first balcony level near the Beranek Room. There are no restrooms on the second balcony level.
Verified Sep 26, 2026Boston Symphony Orchestra official site
The former Symphony Shop space is not in use, and merchandise is sold at merchandise stations on the orchestra and first balcony levels.
Verified Sep 26, 2026Boston Symphony Orchestra official site
Upcoming events
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lot
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