Dallas, TX venue guide
Plan your visit to American Airlines Center in Dallas, TX with entrance, accessibility, transit, parking, dining, and upcoming event details.
Bag policy
Wristlets, wallets, and clutches up to 4.5 by 6.5 inches are allowed at every entrance. Larger purses up to 14 by 14 by 6 inches, but not backpacks or large totes, are limited to x-ray screening at the North, East, West, and South doors. Medical and diaper bags under that larger size may use any entrance after inspection, and the arena does not check oversized bags or luggage.
Entrances
Mavericks doors open 90 minutes before tip-off and Stars doors open 90 minutes before puck drop. Concerts and other events typically open one hour to 90 minutes early, and the event page controls the exact time. Main entries are the South door at PNC Plaza, the West door by the DART station, the North door by accessible parking, and the East door by the Lexus Garage. The FAQ says re-entry is not allowed except when Guest Services approves a medical exception, while the smoking section says patio users are rescreened to come back in.
Upcoming events
See listings below
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Wristlets, wallets, and clutches up to 4.5 by 6.5 inches are allowed at every entrance. Larger purses up to 14 by 14 by 6 inches, but not backpacks or large totes, are limited to x-ray screening at the North, East, West, and South doors. Medical and diaper bags under that larger size may use any entrance after inspection, and the arena does not check oversized bags or luggage.
Freshness
Event listings cached for 30 minutes
Verified Oct 4, 2026American Airlines Center official site
Verified Oct 4, 2026American Airlines Center official site
Accessible seating with companion seats is offered on all levels, and a guest may buy one accessible seat plus up to three adjacent companion seats when they are available. Disability parking with a placard or plate is first come, first served in Lot F on the north side and in the Lexus Garage. The FAQ adds free assistive-listening devices at Guest Relations on the plaza concourse at section 104, wheelchair escorts, and service animals.
Verified Oct 4, 2026American Airlines Center official site
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
2500 Victory Avenue, Dallas, TX, 75219
DART Green and Orange lines serve Victory Station at the arena seven days a week. Red and Blue line riders transfer at West End Station, and some of those trains run directly to Victory Station before events. Trinity Railway Express also stops at Victory Station six days a week and does not have regular Sunday service. DART bus route 49 stops at Houston and Payne and on Victory Avenue next to the station.
Verified Oct 4, 2026American Airlines Center official site
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
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See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Food and beverages are sold throughout the plaza and terrace concourses, and the building is cashless, with cards, mobile wallets, or a cash-to-card kiosk. Outside food and drinks are not allowed, aside from baby food and medically needed items that are screened. The concessions page lists gluten-restricted and vegan options.
Verified Oct 4, 2026American Airlines Center official site
Restrooms are on every concourse and meet or exceed ADA specifications. Men's, women's, and gender-neutral family restrooms are in the corners of each concourse, and baby-changing facilities are in all public restrooms. A locking nursing room is on the plaza level across from the Modelo Gold Lion Bar and Grill.
Verified Oct 4, 2026American Airlines Center official site
The Hangar in PNC Plaza sells Mavericks and Stars merchandise and is generally open Monday through Saturday, closed Sunday except game days. An in-arena Hangar store on the northwest corner opens before Mavericks and Stars games, with more stands on the terrace level and kiosks in the building. The arena does not publish a separate policy for concert merchandise.
Verified Oct 4, 2026American Airlines Center official site
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
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Event and venue data from Ticketmaster, MLB, NHL, ESPN, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
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