Palm Desert, CA venue guide
Check the Acrisure Arena at Greater Palm Springs bag policy with an official source, then plan your entrances, parking, and dining in Palm Desert, CA. Confirm event-specific entry rules before you go.
Bag policy
Clear bags no larger than 14" x 14" x 6" with no more than 2 pockets; OR small clutches/purses/wallets ≤4.5" x 6.5" (with/without strap); OR medical/diaper bags with leadership approval. All bags searched. Backpacks, oversized bags, suitcases, hard-sided bags prohibited. Prohibited items cannot be stored by arena — return to vehicle.
Entrances
Four entry points: two main entrances on east side next to The Oasis (Spotlight 29 Main Entrance and Spotlight 29 East Entrance); two premium entrances on west side adjacent to VIP Lots A & B (UBS Premium Entrance and Chairman’s Club 29 Premium Entrance). Dedicated Accessible Entrance near Ticketmaster Box Office with elevator access. Door times vary (Firebirds often ~60 min before puck drop). No re-entry once scanned except limited management exceptions.
Upcoming events
See listings below
Freshness
Event listings cached for 30 minutes
Venue essentials
Start with the rules and wayfinding details most likely to slow down entry.
Clear bags no larger than 14" x 14" x 6" with no more than 2 pockets; OR small clutches/purses/wallets ≤4.5" x 6.5" (with/without strap); OR medical/diaper bags with leadership approval. All bags searched. Backpacks, oversized bags, suitcases, hard-sided bags prohibited. Prohibited items cannot be stored by arena — return to vehicle.
Verified Sep 13, 2026Acrisure Arena — A-Z Guide & Policies
Verified Sep 13, 2026Acrisure Arena — A-Z Guide & Policies
Certified Autism Center™. Wheelchair/low-mobility seating on every level via Ticketmaster accessibility filter (sections end with W, e.g., 127W); one companion seat. Wheelchair escorts on request (arena chairs not left during event). Accessible drop-off: northeast corner near Berger Foundation Iceplex on Classic Club Drive. Assistive listening at Guest Services behind Section 106. Sensory kits / Autism ID cards at Guest Services near Section 105. ASL request ≥10 business days to guestservices@acrisurearena.com. Adult changing table in All-Gender restroom behind Section 105. Service animals welcome (leashed; relief bags at Guest Services). Elevators at NE/NW/SW corners.
Verified Sep 13, 2026Acrisure Arena — Accessibility + A-Z Guide
Policies can change by event. Venue signs, staff, and official event notices are the source of truth at the door.
Getting there
Use the venue address, published transit updates, and drop-off zones to pick the right arrival plan.
75702 Varner Rd., Palm Desert, CA, 92211
No fixed-rail transit to the arena. Palm Springs International Airport (PSP) ~25 minutes away. Official rideshare: Lyft (code ACRISUREARENA for new-user discount per parking page). Taxi options listed: Coachella Valley Taxi 760-992-5337; Yellow Cab of the Desert 760-340-8294; Desert City Cab 760-328-3000; Palm Springs Taxi 760-409-0796; Luxury Towncar 800-233-6393. Pick-up/drop-off north side near Classic Club Drive. SunLine Transit may require transfers — confirm trip plan; most guests drive or rideshare.
Verified Sep 13, 2026Acrisure Arena — A-Z Guide / Directions & Parking
Parking
Compare nearby lots and garages before deciding whether to drive, rideshare, or use transit.
Loading…
See the full parking guideInside the venue
Official operating notes that apply across events at this venue.
Cashless facility (Mastercard, Visa, Discover, Amex; photo ID may be required). No outside food/beverage except pre-approved medications. Alcohol: 21+ with ID; max two drinks per purchase; sales cutoffs by event type (e.g., start of 3rd period for Firebirds; 30 min before encore for concerts). Gluten-free/vegetarian/vegan options available (vary by event). Special dietary requests: email Guest Services ahead. Concessions described as fully accessible.
Verified Sep 13, 2026Acrisure Arena — A-Z Guide & Policies
Restrooms: Event Level (Chairman's Club; NE corner for some floor events); Main Concourse behind Sections 106, 110/112, 116/117, 123; Suite Level near Suites 1, 10, 11, 20 and behind Sections 203, 206, 222. Baby changing in all restrooms. Eight All-Gender single-occupancy restrooms near Sections 105, 111, 117, 123, Verizon Lounge, UBS Club, Lexus Club (225), and Chairman's Club. Adult changing table behind Section 105. Nursing station Main Concourse behind Section 117 (ask usher near South Premium Entry).
Verified Sep 13, 2026Acrisure Arena — A-Z Guide & Policies
Firebirds Team Store located inside The Patio at Acrisure Arena (outdoor plaza/beer-garden area outside main entrance). Event/tour merch stands may also operate inside on concert nights — ask Guest Services behind Section 106. Earplugs for purchase near Section 105 and on Spotlight 29 Premium Level.
Verified Sep 13, 2026Acrisure Arena — A-Z Guide & Policies
Upcoming events
Open an event guide for concessions, dining, merch, restrooms, seats, and exit planning.
Not affiliated with any venue, team, league, performer, or ticketing provider.
Event and venue data from Ticketmaster, MLB, NHL, ESPN, Musical Instrument Museum, setlist.fm, Wikidata, and artists’ merch stores.
Map and nearby-places data © OpenStreetMap contributors.
Build a565770
lot
Venue-adjacent parking estimate. Confirm the official lot entrance, availability, and event price before departure.
