Event-Day Timeline

1. Reach Walker Theatre is the upstairs 851-seat hall inside Soldiers and Sailors Memorial Auditorium at 399 McCallie Avenue. The shared box office is open Monday through Friday 10 a.m. to 2 p.m. with extended hours on show days at 423-757-5580. Tickets are sold through Ticketmaster or the box office.

   by 7:00 PM

   30 min before showtime.
2. Showtime

   ~7:30 PM

   Estimated start for The Phil Collins Story.

   Using the ticketed show start of 7:30 PM because no separate headliner set time is listed.

3. Show ends

   ~9:25 PM

   An estimated 115-minute show puts the main exit wave here.

   Estimated

4. Head home

   Pick the exit window that fits how you want the night to end.

   • Beat the encore rush

     9:10 PM

     Leave before the final songs if avoiding the first exit wave matters more than the full ending.

     Low confidence

   • Likely final song window

     9:25 PM

     Best estimate for the main crowd release based on show pacing.

     Low confidence

   • Low-stress exit

     9:45 PM

     Wait for the concourse and rideshare surge to thin before leaving.

     Low confidence

Times are estimates — arrival steps use straight-line walking distances, and end times shift with encores, pacing, and overtime. Pad in a buffer for security lines, traffic, and will-call, and double-check restaurant hours before you go.